By
BJB
December 16, 2024
Following the Prime Ministerial statement on Sunday 10th May and subsequent issue of new Government guidance documents, we are pleased to confirm that we will be re-opening the business with effect from Monday 18th May. We will be carrying out a phased re-opening to take account of Government guidance, our own operational considerations and the safety and wellbeing of our customers and staff, which remains our top priority.
Our showroom is open for visits, but currently by appointment only to ensure that we can maintain proper distancing and implement enhanced cleaning of the display units and other fittings between visits. To arrange a showroom visit, please either call us on 01483 233360, e-mail to sales@bjb-windows.co.uk or use the contact page on this website and we will contact you to book a convenient date and time.
Our sales team remains ready to answer your enquiry and we will be resuming visits to properties on request, with proper distancing and other safety measures, in order to provide you with a quotation. We will also be pleased to answer your questions by telephone, e-mail or video call.
For customers who have placed orders with us, we once again thank you for your patience and understanding. It is very much appreciated and in the coming days we will be contacting you to discuss the fulfilment of your order. We are implementing new systems within our office and storage areas with regard to the handling of products and our installers and other staff will be provided with PPE and undergo training on the procedures to be followed when they are working at your property. We ask that you observe the distancing measures when any of our staff are with you and we will speak with you about any specific issues that need to be considered before we attend your property. In the event that you or any member of your household are displaying symptoms of COVID-19 we ask that you please let us know immediately these become known in order that the appropriate actions can be taken.
We look forward to being of service to you and if you have any questions please don’t hesitate to contact us.
Best wishes from all at BJB Windows
Following confirmation by the Government on 16th April that the period of restrictions will be extended to slow the spread of COVID-19, we have taken the decision to remain closed operationally in line with the Government review period and we will await and act upon further guidance when it is issued. We thank all of our customers for your patience and understanding and we are working hard behind the scenes to make sure that we are ready to resume work when it is safe and appropriate to do so.
Our showroom will also remain closed and we are not able to meet with you in person just yet, but we are continuing to take telephone calls and receive e-mails, so please do get in touch with any questions or sales enquiries. You can contact us by telephone to 01483 233360, via the contact page on this website or by direct e-mail to sales@bjb-windows.co.uk
We will update this website with any changes and developments as they occur and we look forward to being able to resume installation work and meeting with you as soon as circumstances allow.
Please keep safe.
Good wishes from all at BJB Windows
Following the announcement by the Government on 23rd March that non-essential businesses must now close, it is right that we should act in accordance with the instruction and advice given. The health and wellbeing of our staff and customers is of paramount importance to us and we will do everything that we can to help everyone though this situation.
We have therefore closed our installation business for an initial period of three weeks in line with the Government review period and we will await and act upon further guidance when it is issued. We understand that this will be disappointing to some, but we ask that you bear with us during this unprecedented situation.
During the operational closure period our showroom will also be closed, but we will continue to take telephone calls and receive e-mails, so please do get in touch with any questions or sales enquiries. You can contact us by telephone to 01483 233360, via the contact page on this website or by direct e-mail to sales@bjb-windows.co.uk
We regret that we are unable to meet with you in person during the closure period, but we will be pleased to provide advice and assistance by telephone or e-mail.
We will update this website with any changes and developments as they occur and we look forward to being able to re-open and resume work as soon as circumstances allow.
Please stay safe. All at BJB Windows send our good wishes during this challenging time.