Following the statement made by the Prime Minister on Saturday 19th December, our showroom will be closed until Monday 4th January in line with Government instructions regarding non-essential retail premises in Tier 4 areas.
Our office will remain open until 5:00pm on Wednesday 23rd December and will then be closed until 9:00am on Monday 4th January. We will be monitoring messages and e-mails during this period, so to contact us please either telephone our main office on 01483 233360, use the contact page on this website or e-mail direct to sales@bjb-windows.co.uk and we will respond as quickly as we can.
From 4th January and based on current information we expect to be able to operate a full sales and installation service in line with the guidance issued for tradespeople working in customer’s homes. Our office will also remain staffed to take and respond to telephone calls, although we will be operating at reduced staffing levels and ask for your patience if we cannot respond to your enquiry immediately. Our sales team is ready to assist with your enquiries and we can provide information and quotations initially by telephone, e-mail or video call. Where it is safe and appropriate to do so, we can continue to undertake visits to your property by appointment to view and discuss potential work in more detail – our sales team will discuss the most appropriate way to manage your enquiry with you.
We will update this statement with any further notifications and guidance as we receive it. In the meantime, we thank all of our customers for your support and understanding during the last year. We wish everyone a safe and happy Christmas and New Year and we look forward to continuing to be of service to you during 2021.
